2024 Updated CompTIA 220-1102 Certification Study Guide Pass 220-1102 Fast
220-1102 Dumps PDF 2024 Program Your Preparation EXAM SUCCESS
The CompTIA 220-1102 exam is intended for IT professionals with 6-12 months of experience in the field. It is also recommended for individuals who have completed the CompTIA 220-1001 exam. By passing the CompTIA 220-1102 exam, candidates will earn the CompTIA A+ certification, which is recognized by employers worldwide as a standard for entry-level IT positions.
NEW QUESTION # 112
While staying at a hotel, a user attempts to connect to the hotel Wi-Fi but notices that multiple SSIDs have very similar names. Which of the following social-engineering attacks is being attempted?
- A. Evil twin
- B. Whaling
- C. Insider threat
- D. Impersonation
Answer: A
Explanation:
An evil twin is a type of social-engineering attack that involves setting up a rogue wireless access point that mimics a legitimate one. The attacker can then intercept or modify the traffic of the users who connect to the fake SSID. The attacker may also use phishing or malware to steal credentials or personal information from the users
NEW QUESTION # 113
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
NEW QUESTION # 114
A technician needs administrator access on a Windows workstation to facilitate system changes without elevating permissions. Which of the following would best accomplish this task?
- A. Device Manager
- B. System Configuration
- C. Group Policy Editor
- D. Local Users and Groups
Answer: D
Explanation:
Local Users and Groups is the best option to accomplish this task. Local Users and Groups is a tool that allows managing the local user accounts and groups on a Windows workstation. The technician can use this tool to create a new user account with administrator privileges or add an existing user account to the Administrators group. This way, the technician can log in with the administrator account and make system changes without elevating permissions. Group Policy Editor, Device Manager, and System Configuration are not correct answers for this question. Group Policy Editor is a tool that allows configuring policies and settings for users and computers in a domain environment. Device Manager is a tool that allows managing the hardware devices and drivers on a Windows workstation. System Configuration is a tool that allows modifying the startup options and services on a Windows workstation. None of these tools can directly grant administrator access to a user account. References:
* Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 13
* CompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam ..., page 103
NEW QUESTION # 115
A technician receives a call from a user who is unable to open Outlook. The user states that Outlook worked fine yesterday, but the computer may have restarted sometime overnight. Which of the following is the MOST likely reason Outlook has stopped functioning?
- A. Operating system update
- B. Spam filter installation
- C. Invalid registry settings
- D. Malware infection
Answer: A
Explanation:
Explanation
Operating system updates can sometimes cause compatibility issues with some applications, such as Outlook, that may prevent them from opening or working properly. This can happen if the update changes some system files or settings that Outlook relies on, or if the update conflicts with some Outlook add-ins or extensions. To fix this, the technician can try some of these troubleshooting steps:
Start Outlook in safe mode and disable add-ins. Safe mode is a way of starting Outlook without any add-ins or extensions that may interfere with its functionality. To start Outlook in safe mode, press and hold the Ctrl key while clicking on the Outlook icon. You should see a message asking if you want to start Outlook in safe mode. Click Yes. If Outlook works fine in safe mode, it means one of the add-ins is causing the problem. To disable add-ins, go to File > Options > Add-ins. In the Manage drop-down list, select COM Add-ins and click Go. Uncheck any add-ins that you don't need and click OK. Restart Outlook normally and check if the issue is resolved4.
Create a new Outlook profile. A profile is a set of settings and information that Outlook uses to manage your email accounts and data. Sometimes, a profile can get corrupted or damaged and cause Outlook to malfunction. To create a new profile, go to Control Panel > Mail > Show Profiles. Click Add and follow the instructions to set up a new profile with your email account. Make sure to select the option to use the new profile as the default one. Restart Outlook and check if the issue is resolved5.
Repair your Outlook data files. Data files are files that store your email messages, contacts, calendar events, and other items on your computer. Sometimes, data files can get corrupted or damaged and cause Outlook to malfunction. To repair your data files, you can use a tool called scanpst.exe, which is located in the same folder where Outlook is installed (usually C:\Program Files\Microsoft Office\root\Office16).
To use scanpst.exe, close Outlook and locate the tool in the folder. Double-click on it and browse to the location of your data file . Select the file and click Start to begin the scanning and repairing process. When it's done, restart Outlook and check if the issue is resolved.
Run the /resetnavpane command. The navigation pane is the panel on the left side of Outlook that shows your folders and accounts. Sometimes, the navigation pane can get corrupted or damaged and cause Outlook to malfunction. To reset the navigation pane, press Windows key + R to open the Run dialog box, or open the Command Prompt. Type outlook.exe /resetnavpane and hit Enter. This will clear and regenerate the navigation pane settings for Outlook. Restart Outlook and check if the issue is resolved.
NEW QUESTION # 116
Which of the following would typically require the most computing resources from the host computer?
- A. Chrome OS
- B. Windows
- C. Android
- D. Linux
- E. macOS
Answer: B
Explanation:
Windows is the operating system that typically requires the most computing resources from the host computer, compared to the other options. Computing resources include hardware components such as CPU, RAM, disk space, graphics card, and network adapter. The minimum system requirements for an operating system indicate the minimum amount of computing resources needed to install and run the operating system on a computer. The higher the minimum system requirements, the more computing resources the operating system consumes.
According to the web search results, the minimum system requirements for Windows 10 and Windows 11 are as follows12:
CPU: 1 GHz or faster with two or more cores (Windows 10); 1 GHz or faster with two or more cores on a compatible 64-bit processor (Windows 11) RAM: 1 GB for 32-bit or 2 GB for 64-bit (Windows 10); 4 GB (Windows 11) Disk space: 16 GB for 32-bit or 32 GB for 64-bit (Windows 10); 64 GB (Windows 11) Graphics card: DirectX 9 or later with WDDM 1.0 driver (Windows 10); DirectX 12 compatible with WDDM 2.0 driver (Windows 11) Network adapter: Ethernet or Wi-Fi (Windows 10); Ethernet or Wi-Fi that supports 5 GHz (Windows 11) The minimum system requirements for macOS Ventura are as follows:
CPU: Intel Core i3 or higher, or Apple M1 chip
RAM: 4 GB
Disk space: 35.5 GB
Graphics card: Metal-capable
Network adapter: Ethernet or Wi-Fi
The minimum system requirements for Chrome OS are as follows:
CPU: Intel Celeron or higher
RAM: 2 GB
Disk space: 16 GB
Graphics card: Integrated
Network adapter: Ethernet or Wi-Fi
The minimum system requirements for Android are as follows:
CPU: 1 GHz or higher
RAM: 512 MB
Disk space: 8 GB
Graphics card: OpenGL ES 2.0
Network adapter: Ethernet or Wi-Fi
The minimum system requirements for Linux vary depending on the distribution, but a common example is Ubuntu, which has the following minimum system requirements:
CPU: 2 GHz dual core processor or better
RAM: 4 GB
Disk space: 25 GB
Graphics card: 1024 x 768 screen resolution
Network adapter: Ethernet or Wi-Fi
Based on the comparison of the minimum system requirements, Windows has the highest requirements for CPU, RAM, disk space, and graphics card, while Chrome OS and Android have the lowest requirements. macOS and Linux have moderate requirements, depending on the hardware and software configuration. Therefore, Windows is the operating system that typically requires the most computing resources from the host computer.
Reference:
Windows, macOS, Chrome OS, or Linux: Which Operating System Is Right for You?1 Comparison of operating systems3 Windows 10 vs 11 Minimum System Requirements: Why Need a New One?2 macOS Monterey - Technical Specifications Chrome OS - Wikipedia Android - Wikipedia Installation/SystemRequirements - Community Help Wiki
NEW QUESTION # 117
Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company's wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online.
INSTRUCTIONS
Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Answer:
Explanation:
Click on 802.11 and Select ac
Click on SSID and select CORP
Click on Frequency and select 5GHz
At Wireless Security Mode, Click on Security Mode
Select the WPA2
Ann needs to connect to the BYOD SSID, using 2.4GHZ. The selected security method chose should be WPA PSK, and the password should be set to TotallySecret.
NEW QUESTION # 118
A company is experiencing a DDoS attack. Several internal workstations are the source of the traffic. Which of the following types of infections are the workstations most likely experiencing? (Select two).
- A. Ransomware
- B. Keylogger
- C. Spyware
- D. Zombies
- E. Botnet
- F. Adware
Answer: D,E
Explanation:
Zombies and botnets are terms that describe the types of infections that can cause internal workstations to participate in a DDoS (distributed denial-of-service) attack. A DDoS attack is a malicious attempt to disrupt the normal functioning of a website or a network by overwhelming it with a large amount of traffic from multiple sources. Zombies are infected computers that are remotely controlled by hackers without the owners' knowledge or consent. Botnets are networks of zombies that are coordinated by hackers to launch DDoS attacks or other malicious activities. Keylogger, adware, ransomware, and spyware are not types of infections that can cause internal workstations to participate in a DDoS attack.
NEW QUESTION # 119
A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types?
- A. NTFS
- B. APFS
- C. exFAT
- D. ext4
Answer: C
Explanation:
The filesystem that is supported by both Macs and Windows PCs is D. exFAT. exFAT is a file system that is designed to be used on flash drives like USB sticks and SD cards. It is supported by both Macs and Windows PCs, and it can handle large files and volumes
https://www.diskpart.com/articles/file-system-for-mac-and-windows-0310.html
NEW QUESTION # 120
A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?
- A. The system's memory is failing.
- B. The system requires BIOS updates
- C. The system is missing updates.
- D. The system is utilizing a 32-bit OS.
Answer: D
Explanation:
Explanation
The most likely reason that the system is not utilizing all the available RAM is that the system is utilizing a
32-bit OS. A 32-bit OS is an operating system that uses 32 bits to address memory locations and perform calculations. A 32-bit OS can only support up to 4GB of RAM, and some of that RAM may be reserved for hardware devices or system functions, leaving less than 4GB of usable RAM for applications and processes. A
32-bit OS cannot recognize or utilize more than 4GB of RAM, even if more RAM is installed on the system.
To utilize all the available RAM, the system needs to use a 64-bit OS, which can support much more RAM than a 32-bit OS. The system missing updates may cause some performance or compatibility issues, but it does not affect the amount of usable RAM on the system. The system's memory failing may cause some errors or crashes, but it does not affect the amount of usable RAM on the system. The system requiring BIOS updates may cause some configuration or compatibility issues, but it does not affect the amount of usable RAM on the system. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.1
NEW QUESTION # 121
A company-owned mobile device is displaying a high number of ads, receiving data-usage limit notifications, and experiencing slow response. After checking the device, a technician notices the device has been jailbroken. Which of the following should the technician do next?
- A. Undo the jailbreak and enable an antivirus.
- B. Run an antivirus and enable encryption.
- C. Back up the files and do a system restore.
- D. Restore the defaults and reimage the corporate OS.
Answer: D
Explanation:
Jailbreaking a device exposes it to various security risks, such as malware, data theft, network attacks, and service disruption1234. Running an antivirus and enabling encryption may not be enough to remove the threats and restore the device's functionality. Undoing the jailbreak may not be possible or effective, depending on the method used. Backing up the files and doing a system restore may preserve the jailbreak and the associated problems. The best option is to erase the device and reinstall the original operating system that is compatible with the corporate policies and standards. This will ensure that the device is clean, secure, and compliant25.
References: 1 What is Jailbreaking & Is it safe? -
Kaspersky(https://www.kaspersky.com/resource-center/definitions/what-is-jailbreaking). 2 Jailbreak Detection: Why is jailbreaking a potential security risk? - Cybersecurity ASEE(https://cybersecurity.asee.co/blog/what-is-jailbreaking/). 3 Jailbreaking Information for iOS Devices | University IT(https://uit.stanford.edu/service/mydevices/jailbreak)4 What does it mean to jailbreak your phone-and is it legal? - Microsoft(https://www.microsoft.com/en-us/microsoft-365-life-hacks/privacy-and-safety/what-is-jailbreaking-a- a corporate laptop back to a personal laptop... Enterprise vs Pro - Windows
10(https://community.spiceworks.com/topic/2196812-resetting-a-corporate-laptop-back-to-a-personal-laptop-ent
NEW QUESTION # 122
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
Answer:
Explanation:
Explanation:
UPS > Surge protector = Computer, wifi router, cable modem
Surge protector = wallOutlet , printer and scanner
NEW QUESTION # 123
A systems administrator is monitoring an unusual amount of network traffic from a kiosk machine and needs to Investigate to determine the source of the traffic. Which of the following tools can the administrator use to view which processes on the kiosk machine are connecting to the internet?
- A. Resource Monitor
- B. Command Prompt
- C. System Information
- D. Performance Monitor
Answer: A
Explanation:
Explanation
Resource Monitor is a tool that shows the network activity of each process on a Windows machine, including the TCP connections and the sent and received bytes. Performance Monitor is a tool that shows the performance metrics of the system, such as CPU, memory, disk and network usage. Command Prompt is a tool that allows running commands and scripts on a Windows machine. System Information is a tool that shows the hardware and software configuration of a Windows machine. Verified References:
https://www.comptia.org/blog/how-to-use-resource-monitor https://www.comptia.org/certifications/a
NEW QUESTION # 124
All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?
- A. Rolling back video card drivers
- B. Repairing the Windows profile
- C. Reinstalling the Windows OS
- D. Restoring the PC to factory settings
Answer: A
Explanation:
Rolling back video card drivers is the best way to resolve the issue of large desktop icons on a user's newly issued PC. This means restoring the previous version of the drivers that were working fine before the software patch was deployed. The software patch may have caused compatibility issues or corrupted the drivers, resulting in display problems
NEW QUESTION # 125
A user is unable to access files on a work PC after opening a text document. The text document was labeled
"URGENT PLEASE READ.txt - In active folder, .txt file titled urgent please read". Which of the following should a support technician do FIRST?
- A. Quarantine the host in the antivirus system.
- B. Reimage the computer.
- C. Run antivirus scan tor malicious software.
- D. Investigate how malicious software was Installed.
Answer: C
Explanation:
Running an antivirus scan for malicious software is the first step that a support technician should do when a user reports a virus on a PC. The antivirus scan can detect and remove the virus, as well as prevent further damage or infection. Quarantining the host, investigating how the malware was installed and reimaging the computer are possible steps that can be done after running the antivirus scan, depending on the situation and the results of the scan. Verified References: https://www.comptia.org/blog/how-to-remove-a-virus
https://www.comptia.org/certifications/a
NEW QUESTION # 126
A technician successfully removed malicious software from an infected computer after running updates and scheduled scans to mitigate future risks. Which of the following should the technician do next?
- A. Create a system restore point.
- B. Educate the end user on best practices for security.
- C. Quarantine the host in the antivirus system.
- D. Investigate how the system was infected with malware.
Answer: B
Explanation:
Educating the end user on best practices for security is the next step that the technician should take after successfully removing malicious software from an infected computer. Educating the end user on best practices for security is an important part of preventing future infections and mitigating risks. The technician should explain to the end user how to avoid common sources of malware, such as phishing emails, malicious websites, or removable media. The technician should also advise the end user to use strong passwords, update software regularly, enable antivirus and firewall protection, and backup data frequently. Educating the end user on best practices for security can help the end user become more aware and responsible for their own security and reduce the likelihood of recurrence of malware infections. Quarantining the host in the antivirus system, investigating how the system was infected with malware, and creating a system restore point are not the next steps that the technician should take after successfully removing malicious software from an infected computer. Quarantining the host in the antivirus system is a step that the technician should take before removing malicious software from an infected computer. Quarantining the host in the antivirus system means isolating the infected computer from the network or other devices to prevent the spread of malware.
Investigating how the system was infected with malware is a step that the technician should take during or after removing malicious software from an infected computer. Investigating how the system was infected with malware means identifying the source, type, and impact of malware on the system and documenting the findings and actions taken. Creating a system restore point is a step that the technician should take before removing malicious software from an infected computer. Creating a system restore point means saving a snapshot of the system's configuration and settings at a certain point in time, which can be used to restore the system in case of failure or corruption. References:
* Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 15
* CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Cert Guide, page 458
NEW QUESTION # 127
A new employee is having difficulties using a laptop with a docking station The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the Issue?
- A. Hibernate
- B. Choose what closing the lid does
- C. Sleep/suspend
- D. Turn on fast startup
Answer: B
Explanation:
The correct answer is C. Choose what closing the lid does. This option allows you to configure how the laptop behaves when you close the lid, such as whether it goes to sleep, hibernates, shuts down, or does nothing. To access this option, you can follow these steps :
* Go to Settings > System > Power & sleep.
* Click on Additional power settings on the right side.
* Click on Choose what closing the lid does on the left side.
* Under When I close the lid, select Do nothing for both On battery and Plugged in.
* Click on Save changes.
This will prevent the laptop from going to sleep when you close the lid while it is connected to the docking station and the external monitor.
Hibernate, sleep/suspend, and turn on fast startup are not the options that should be configured to fix the issue.
Hibernate and sleep/suspend are both power-saving modes that allow you to resume your work without losing any data. However, they also turn off the display and other components of the laptop, which means you will not be able to use the external monitor when the laptop is closed. Turn on fast startup is a feature that reduces the boot time of Windows by saving some system information to a file when you shut down. It does not affect how the laptop behaves when you close the lid .
NEW QUESTION # 128
A junior administrator is responsible for deploying software to a large group of computers in an organization.
The administrator finds a script on a popular coding website to automate this distribution but does not understand the scripting language. Which of the following BEST describes the risks in running this script?
- A. Security controls will treat automated deployments as malware.
- B. The deployment script is performing unknown actions.
- C. Copying scripts off the internet is considered plagiarism.
- D. The instructions from the software company are not being followed.
Answer: B
Explanation:
Explanation
The risks in running this script are that the deployment script is performing unknown actions. Running the script blindly could cause unintended actions, such as deploying malware or deleting important files, which could negatively impact the organization's network and data1.
NEW QUESTION # 129
A technician is troubleshooting a PC because the user has reported strange pop-up windows and computer performance issues. Which of the following actions should the technician take next?
- A. Install antivirus software.
- B. Disable unused ports.
- C. Reconfigure the firewall.
- D. Scan the system for hidden files.
- E. Isolate the machine from the network.
Answer: E
Explanation:
Explanation
Isolating the machine from the network is a good practice when troubleshooting a PC that is suspected of being infected with malware. This can prevent the malware from spreading to other devices on the network or communicating with external servers that may control or exploit the malware. Isolating the machine can be done by disconnecting the network cable, disabling the wireless adapter, or blocking the network traffic with a firewall.
NEW QUESTION # 130
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CompTIA 220-1102 (CompTIA A+ Certification Exam: Core 2) is an important certification exam for IT professionals who want to enhance their career prospects in the field of IT. 220-1102 exam covers a wide range of topics, and it is recognized globally by major IT companies. Passing the exam is a requirement for many IT job roles, and it validates the candidate's skills and knowledge in IT support and related fields.
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