ADM-201 Study Guide: Latest [Jul 12, 2024] Realistic Verified ADM-201 Dumps
ADM-201 Questions & Practice Test are Available On-Demand
The ADM-201 certification is suitable for a variety of professionals, including system administrators, developers, consultants, and project managers. Salesforce Certified Administrator certification demonstrates that an individual has a deep understanding of Salesforce and is proficient in managing the platform. It also signifies that the individual is committed to ongoing learning and staying up-to-date with the latest Salesforce updates and best practices.
NEW QUESTION # 12
A user has create and customize dashboards permissions.
Which additional permission will this user need to rename a dashboard another user has saved to the department's publicly shared dashboards and reports folder?
- A. Create report folders
- B. Create and customize reports
- C. Manage dashboards in public folders
- D. Manage custom report types
Answer: C
NEW QUESTION # 13
Which of the following can be used to create a back up of data from Salesforce?
- A. Dashboards
- B. Weekly Data Export
- C. Reports
- D. Data Loader
- E. Import Wizard
Answer: B,C,D
NEW QUESTION # 14
When a record is deleted it sits in the recycling bin for 30 days
- A. True
- B. False
Answer: A
NEW QUESTION # 15
What should a system administrator consider before importing a set of records into Salesforce.
- A. Data should be de-duplicated in the import file prior to import
- B. Currency field values will default to the personal currency of the record owner
- C. The import file should include a record owner for each record
- D. Validation rules are not triggered when importing data using the import wizard
Answer: A,C
NEW QUESTION # 16
If your company's fiscal year begins on February 1st and contains the 12 gregorian months, do you need to enable custom fiscal years?
- A. No
- B. Yes
Answer: A
Explanation:
Section: Volume F
Explanation/Reference:
Explanation/Reference:
As long as the fiscal year begins on the 1st of any month and follows the standard months, then custom fiscal years are not required.
NEW QUESTION # 17
Report are available on the following tabs
- A. Contacts Tab
- B. Home tab
- C. Account tab
- D. Opp Tab
- E. Report Tab
Answer: E
NEW QUESTION # 18
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2 Answers
- A. Login Hours
- B. Currency Local
- C. Password Policy
- D. Default Language
Answer: B,D
Explanation:
Explanation
Default language and currency locale are two options that an administrator should configure in the company settings to support a global team of Salesforce users. Default language determines the language that is used for labels, buttons, tabs, help text, and messages in Salesforce for all users unless they override it in their personal settings. Currency locale determines the format of currency fields and numbers in Salesforce for all users unless they override it in their personal settings or enable multiple currencies. References:
https://help.salesforce.com/s/articleView?id=sf.admin_supported_languages.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5
NEW QUESTION # 19
Do users have to display the jump page every time they create a new record?
- A. No
- B. Yes
Answer: A
Explanation:
Section: Volume J
NEW QUESTION # 20
What can an agent do when resolving a case? Choose 2 answers
- A. Attach only one article to a case
- B. Create an article upon closing a case
- C. Assign data categories to a case
- D. Email articles to a customer
Answer: B,D
Explanation:
Section: Volume D
NEW QUESTION # 21
Using the following hierarchy, if a sharing rule exists granting Operations Person Read/Write access to Sales Management on the Account Object, what access does Operations Management have to Sales Management's accounts?
Default access for the Account object is Public Read Only.
Executive Management
Sales Management
Sales Person
Operations Management
Operations Person
- A. Read Only
- B. Read/Write/Transfer
- C. Read/Write
- D. None
Answer: C
Explanation:
Explanation/Reference:
Explanation/Reference:
Read/Write is granted through role hierarchy permissions from the sharing rule. If the sharing rule referenced a sharing group then the Grant Access Using Hierarchies would not apply. This could also be true for a custom object; all standard objects require Grant Access Using Hierarchies.
NEW QUESTION # 22
At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object.
An Administrator needs to report on the newly created fields.
What should the Administrator do to achieve this goal?
- A. Create a new account report and add the new fields from the Report Builder.
- B. From the Custom Report Type, Edit Layout, then add the new fields to the report.
- C. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report.
- D. Create a new account report folder, go to share, and then add the new fields.
Answer: B
NEW QUESTION # 23
Time based workflow can be triggered every time a record is created or edited
- A. False
- B. True
Answer: A
NEW QUESTION # 24
Ursa Major Solar has an opportunity record with a close of November 15, which fulfill criteria of a time-dependent workflow rule. The time-dependent action is scheduled for November S.
The opportunity is edited before November S, however, and longer meets the criteria.
What happens to the time-dependent action?
- A. It is put on hold.
- B. It is automatically removed from the queue.
- C. It will execute on November 15.
- D. It will execute on November 8.
Answer: B
NEW QUESTION # 25
Which action must be taken to view contacts associated with a case in the console?
- A. The related lists of the case page layout must be modified
- B. The custom links of the case page layout must be modified
- C. The mini page layout of the case page layout must be modified
- D. The related object of the case page layout must be modified
Answer: C
NEW QUESTION # 26
An administrator wants to create a form in Salesforce for users to fill out when they lose a client.
Which automation tool supports creating a wizard to accomplish this goal?
- A. Process Builder
- B. Approval Process
- C. Flow Builder
- D. Outbound Message
Answer: C
Explanation:
Flow Builder supports creating a wizard that can collect user input and perform actions.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
NEW QUESTION # 27
Which of the following objects support business processes?
- A. Knowledge
- B. Campaigns
- C. Opportunities
- D. Cases
Answer: C,D
NEW QUESTION # 28
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.
Where Should an administrator update the option in the picklist?
- A. Record Type
- B. Fields and relationships
- C. Picklist value sets
- D. Related lookup filters
Answer: A
NEW QUESTION # 29
A checkbox can be a controlling field in a field dependency?
- A. True
- B. False
Answer: A
NEW QUESTION # 30
A sales team is a set of users that normally work together on _________ ?
- A. Accounts
- B. Contacts
- C. Opportunities
- D. Leads
- E. Cases
Answer: C
Explanation:
Section: Volume E
NEW QUESTION # 31
Universal Containers (UC) has a Web-to-Case form on its Lightning Customer Community. UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal.
UC has added a picklist field to store this data.
How can the Case be automatically placed in the correct queue upon submission?
- A. Create Record Types for each picklist value and assign to each product team's profile.
- B. Create Record Types for each picklist value and a Business Process to move each Case to the correct Queue.
- C. Create an Escalation Rule entry for each picklist value and set to zero minutes.
- D. Create Assignment Rules based on the picklist values to move Cases to a Queue.
Answer: D
Explanation:
Section: Volume K
NEW QUESTION # 32
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