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NEW QUESTION # 39
What action should an admin take to specify the assets to include in a Daily Summary?
- A. Manually select Maps Live Asset records from the available list
- B. Create a Salesforce Report that includes all Maps Live Asset records
- C. Create a SOQL filter to determine which Maps Live Asset records should be associated
- D. Select a preexisting Live Layer
Answer: D
Explanation:
Explanation
According to the Salesforce Help article on Create Live Daily Summary Configuration in Salesforce Maps1, one of the steps to create a daily summary configuration is to select a preexisting live layer. The selected live layer specifies what assets and IoT devices will be included in the daily summary configuration1. A live layer is a layer that displays the current location and status of assets that are tracked by IoT devices2.
NEW QUESTION # 40
Universal Containers client's data is only in states East of the Mississippi River in the United States. Universal Containers does not handle any customers or clients not included in that list of states. What is the simplest way to ensure that Universal Containers will only plan territories for states they do business in?
- A. After building the data set and alignment open the Territory Plan and ensure that all states West of the Mississippi River are moved to an "Unassigned" state.
- B. Ensure that the filters on the Report or query being used to build the Data Set limit the imported data to only the states desired.
- C. When defining the boundaries in the "Create Data Set" stage, after choosing United States, click on the filter icon and select the desired States from the list.
- D. When defining the boundaries in the "Create Data Set" stage, after choosing United States, click on the filter icon and select the desired Zip codes from the list.
Answer: C
Explanation:
Explanation
According to the Trailhead module on Get to Know Salesforce Maps Territory Planning4, one way to ensure that Universal Containers will only plan territories for states they do business in is to filter the boundaries by states in the "Create Data Set" stage4. This will allow them to select only the states that are relevant for their business and exclude the rest from their territory planning process4.
NEW QUESTION # 41
In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?
- A. Use the Filter options in the legend to find the account they want to select.
- B. From the Tools menubar, select the Arrow icon and pick the desired Account.
- C. From the Tools menubar, select the Gear icon and choose "Unit Mode
- D. From the Tools menubar, select the Gear icon and choose "Container Mode"
Answer: B,C
Explanation:
Explanation
To choose individual accounts from the Map without selecting the underlying geographical container, the Sales Manager should use the Arrow icon and the Unit Mode in Territory Planning. The Arrow icon allows the user to select individual units (accounts) on the map1. The Unit Mode allows the user to view and edit units without affecting containers2. The Container Mode allows the user to view and edit containers without affecting units2. The Filter options in the legend allow the user to filter units or containers by attributes, but not to select them individually1.
NEW QUESTION # 42
What are the three reasons why a user would plot a Live Layer in Maps?
- A. To see any occurrences of speeding events for a given Live Asset
- B. To validate a driver's location in the event of an emergency
- C. To dispatch the nearest driver to a service call
- D. To measure the distance driven for a Live Asset during a specific period of time
- E. To enable Live Location for a driver
Answer: A,B,C
Explanation:
Explanation
A user can plot a Live Layer in Maps for three main purposes. One is to dispatch the nearest driver to a service call, which can help optimize routing and scheduling. Another is to validate a driver's location in the event of an emergency, which can help ensure safety and security. A third is to see any occurrences of speeding events for a given Live Asset, which can help monitor performance and compliance. These purposes are explained in the Create Live Layers document.
NEW QUESTION # 43
Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?
- A. Maps Live Asset Daily Summary Event
- B. Maps Live Event
- C. Maps Live Asset Daily Summary
- D. Maps Route
Answer: C
Explanation:
Explanation
The Maps Live Asset Daily Summary object should be included in a Salesforce Report to see the total distance traveled each day by a Sales Rep. This object stores the summary information of a Live Asset's activity for a given day, such as the start and end time, the total distance, the total duration, and the number of stops. The admin can create a report using this object and filter by the Live Asset name or ID to see the distance traveled by each Sales Rep. This is explained in the Create Reports for Live Assets document.
NEW QUESTION # 44
What factor does the optimization engine take into account in Territory Planning?
- A. Rep Working Hours. Geography, Selected Optimization Field/Attribute
- B. Areas in Focus, Legend Configuration, External Attributes
- C. Distance to Reps location, Area/Units, External Attributes
- D. Areas/Units in Focus, Geography, Selected Optimization Field/Attribute
Answer: D
Explanation:
Explanation
According to the Salesforce Help article on Compare Maps Route and Schedule3, the optimization engine in Territory Planning takes into account three factors: Areas/Units in Focus, Geography, and Selected Optimization Field/Attribute. These factors help you design optimal territories based on your business goals and constraints.
NEW QUESTION # 45
A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?
- A. When they want to schedule meetings up to a month at a time.
- B. When meetings have a start and end time.
- C. When importing events directly from their Outlook or Google calendar.
- D. When Routes and Schedule are interchangable
- E. When they want to plan around other events currently on their Salesforce calendar
Answer: B,E
Explanation:
Explanation
These are two factors that would cause them to use Schedule instead of Routes. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week3. Schedule requires all appointments to have a start and end time or duration4. Schedule also lets users sync their appointments with their Salesforce calendar as events3. This way, the users can plan around other events currently on their Salesforce calendar and avoid conflicts. Routes is a feature that allows users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations3. Routes does not create Salesforce calendar events or sync with the Salesforce calendar5. Therefore, Schedule is more suitable for users who have meetings with fixed time slots and who want to coordinate with their Salesforce calendar.
NEW QUESTION # 46
The team at Alpine Energy uses Maps Advanced and is planning to do a targeted sales calls in the field for a new product launch. They want to try to maintain standard cadences with their customers, but their priority is to visit certain subsets of customers at least one time in conjunction with their marketing campaign. What should they do?
- A. Manually plan the targeted stores and let Maps Advanced fill in the rest of the calendar
- B. Update frequencies for the targeted stores and use the existing visit plan.
- C. Leverage Promotional Windows to prioritize visits to the subset of the targeted customers.
- D. Create a new visit plan with adjusted frequencies for the targeted sales calls.
Answer: C
Explanation:
Explanation
The team at Alpine Energy can leverage Promotional Windows to prioritize visits to the subset of the targeted customers. Promotional Windows are a feature in Maps Advanced that allow users to create temporary changes in visit frequencies for specific customers or datasets. This way, they can maintain their standard cadences with their customers, but also focus on the new product launch for a certain period of time.
NEW QUESTION # 47
Which feature would require purchasing Salesforce Maps Advanced7
- A. Mobile access
- B. Automatic route re-optimization
- C. Auto-assign leads based on location
- D. View premium data layers
Answer: B
Explanation:
Explanation
Automatic route re-optimization is a feature that requires purchasing Salesforce Maps Advanced. This feature allows users to automatically adjust their routes based on real-time traffic conditions, customer availability, and other factors. This feature can help users save time, fuel, and money by finding the most efficient routes for their visits. This feature is explained in the Salesforce Maps Products document.
NEW QUESTION # 48
A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?
- A. Maps Core
- B. Marker Layer Builder
- C. Maps Advanced
- D. Territory Planning
- E. Prospect Pipeline Inspection
Answer: A,B,D
Explanation:
Explanation
The three Salesforce Maps products or features that should be included as the implementation partner scopes the project for the prospect are Maps Core, Territory Planning, and Marker Layer Builder. Maps Core allows users to analyze their Salesforce data through geographical visualization and identify where their highest value prospects are. Territory Planning allows users to design territories that promote fair distributions of work while eliminating gaps in coverage. Marker Layer Builder allows users to create custom data layers and identify where their top-selling products are being sold. These products and features are explained in the Salesforce Maps Products document.
NEW QUESTION # 49
Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?
- A. Oauth user should have full CRED rights for records being routed
- B. Oauth user should be above Maps Advanced users in role hierarchy
- C. Having the SF Maps Admin permission set is the only prerequisite for the oAuth user.
- D. Oauth user should fall within Sales organization
Answer: A,B
Explanation:
Explanation
These are two factors that an admin should keep in mind during the oAuth process when setting up Maps Advanced. According to the article "OAuth user requirements for Salesforce Maps"1, an oAuth user is required to establish a secure asynchronous connection with the Salesforce Maps Advanced, Live Tracking, and Territory Planning products. The oAuth user impacts the following product functions:
Performs optimizations for routes in Advanced Routing
Uploads results of Live Rules into customer Org in Live Tracking
Performs optimizations for territories in Territory Planning To perform these functions, the oAuth user should have full CRED (Create, Read, Edit, Delete) rights for records being routed1. The oAuth user should also be assigned a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy1. This ensures that the oAuth user can access and modify the records of the end-users. Having the SF Maps Admin permission set is not the only prerequisite for the oAuth user, as the oAuth user also needs to have the Salesforce Maps Advanced Permission Set License assigned and the SF Maps Advanced Permission Set assigned1. The oAuth user does not need to fall within Sales organization, as this is not a relevant factor for setting up Maps Advanced.
NEW QUESTION # 50
A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?
- A. Accounts and Territory Users report and use the User Id for unit assignment
- B. Accounts report and use the Owner Id field for unit assignment
- C. Accounts with Territories report and use the Territory Label for unit assignment
- D. Accounts and Territories report and use the Territory Id for unit assignment
Answer: D
Explanation:
Explanation
According to the Trailhead module 3, this is the correct type of report and field for creating a data set that integrates with Enterprise Territory Management. An Accounts and Territories report can show the accounts that are assigned to territories, and the Territory Id field can be used to assign units to areas based on their territory membership.
NEW QUESTION # 51
What feature can be used to view proposed changes before reassigning in Territory Planning?
- A. Analyze and Compare
- B. Export to CSV
- C. Compare table
- D. Selection Details
Answer: A
Explanation:
Explanation
Analyze and Compare is a feature that can be used to view proposed changes before reassigning in Territory Planning. This feature allows users to compare different scenarios of territory alignment and see the impact of their changes on key metrics such as annual revenue, unit count, and workload balance. This feature can help users make informed decisions and optimize their territories for sales and service performance. This feature is explained in the Create an Optimal Territory Alignment document.
NEW QUESTION # 52
When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?
- A. The alignment must be approved before it can be published.
- B. The user does not have the correct permission to publish
- C. The options that are greyed out are not installed in the Salesforce instance.
- D. The alignment must be optimized prior to publishing.
Answer: B
Explanation:
Explanation
According to the Salesforce Help article on Configure Options for Publishing Alignments1, one of the possible causes of some publish options being greyed out and inactive is that the user does not have the correct permission to publish. The admin can configure the access level and approval requirement for each publish option in the Salesforce Maps package settings1. If the user is not assigned to a permission group or profile that has the access level to publish, they will not be able to use that option1.
NEW QUESTION # 53
How can an Admin create one marker layer for several users to display only the account they currently own?
- A. Create an Account Marker Layer, with a field filter for each User's Owner ID
- B. Create an Account Marker Layer for All Accounts, with a Dynamic Label marker
- C. Create an Account Marker Layer, select My Accounts under Filter By Owner
- D. Create an Account Marker Layer, filtered by a Cross Object with Users
Answer: C
Explanation:
Explanation
According to the Salesforce Help article on Filter by Owner in Maps Marker Layer Builder3, filtering by owner or ownership scope allows Maps users to filter Marker layers based on the record ownership model in their Salesforce org. To create one marker layer for several users to display only the accounts they currently own, an admin can create an Account Marker Layer, select My Accounts under Filter By Owner3. This will show all accounts owned by the logged-in user.
NEW QUESTION # 54
An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?
- A. Use Maps Clear coordinates action to clear coordinates and geocode records again
- B. Check the Permission set assignment configuration for Maps users
- C. Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
- D. Assess the quality and structure of the address information on the client's records
Answer: C,D
Explanation:
Explanation
According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth's surface. Salesforce Maps relies on interacting with a geocoding service through an API4. One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region5. The geocoder coverage table contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client's records. The quality and structure of the address information can affect the accuracy and completeness of geocoding results4. For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.
NEW QUESTION # 55
Which Maps Live Tracking feature should an Admin configure to allow an organization to see the accounts that are being visited during the day?
- A. Maps Live Rules
- B. Maps Live Daily Drive Trips
- C. Stop Associations
- D. Telematics Alerts
Answer: C
Explanation:
Explanation
stop associations are a feature of Maps Live Tracking that allow an organization to see the accounts that are being visited during the day. Stop associations automatically link a user's location history with nearby accounts, contacts, or leads in Salesforce. This way, an organization can track and analyze the visits made by their mobile users.
NEW QUESTION # 56
A sales manager at Alpine Energy has reviewed and finalized their team's territories in Territory Planning.
When the manager is ready to publish the final changes back to Salesforce Maps, they notice the Publish button is not active. Only approvers are permitted to publish changes from Territory Planning to Salesforce Maps in Alpine Energy's org. What are the three possible reasons why the sales manager is unable to publish the alignment?
- A. The sales manager is listed as an approver for Alpine Energy.
- B. The sales manager only has Commenter access to the alignment.
- C. The alignment must be approved before it can be published.
- D. The alignment must be submitted for approval before publishing.
- E. The alignment has not been shared with an approver.
Answer: B,C,D
Explanation:
Explanation
The sales manager is unable to publish the alignment because they only have Commenter access to the alignment, the alignment must be submitted for approval before publishing, and the alignment must be approved before it can be published. These are the three possible reasons that prevent the sales manager from publishing the alignment to Salesforce Maps. Commenter access only allows users to view and comment on alignments, but not edit or publish them. Submitting and approving alignments are required steps for publishing alignments if Alignment Approval is enabled in the org. These are explained in the Control Access to Alignments and Set Up a Process for Alignment Approvals and Publishing documents.
NEW QUESTION # 57
How can a Sales manager give stakeholders access to the proposed alignments that were created in Territory Planning?
- A. Open the dataset, copy the URL, and share
- B. Right click anywhere on the map and click Share.
- C. Click the share button from the Browser, alignment header, or map legend
- D. Open the alignment, copy the URL, and share
Answer: C
Explanation:
Explanation
According to the Salesforce Help article on Sharing and Collaboration in Salesforce Maps Territory Planning6, one of the ways to share an alignment with stakeholders is to click the share button from the Browser, alignment header, or map legend. This will open a dialog box that allows users to share an alignment as a PDF file via email or download it locally6. The PDF file contains information such as alignment name, description, date range, dataset name, number of areas and units, unit assignment summary, unit distribution summary, map view, and area list
NEW QUESTION # 58
How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?
- A. Update assigned Button Set to include "New Task"
- B. Update Activity Settings to enable "Task Permissions"
- C. Enable "Task Creation" in appropriate Permission Group
- D. Enable "Task Creation" in Advanced Marker Settings
Answer: A
Explanation:
Explanation
According to the Salesforce Help document 1, to enable task creation on mobile devices, the admin needs to update the assigned button set to include the "New Task" button. This will allow the sales reps to log a task on an account within the map view from their mobile device.
NEW QUESTION # 59
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