Experience-Cloud-Consultant Exam Dumps - PDF Questions and Testing Engine
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NEW QUESTION 80
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers
- A. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
- B. Industry-specific templates as well as Lightning Bolt solutions are available today.
- C. Industry-specific templates are available today but not Lightning Bolt solutions.
- D. Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
Answer: B,D
NEW QUESTION 81
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
- A. Channel Account
- B. Customer Community Plus
- C. Commerce Portal
- D. External Apps
Answer: C,D
NEW QUESTION 82
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
Choose 3 answers
- A. Enable Chatter Questions to encourage peer-to-self-service
- B. Deploy a chatbox to address common questions.
- C. Create a public ''announcement only' group for moderators to address common questions.
- D. Create an FAQ rich text component on the Home page.
- E. Create an FAQ Knowledge article.
Answer: A,B,E
NEW QUESTION 83
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
- A. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
- B. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
- C. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
- D. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
Answer: A
NEW QUESTION 84
What is a prerequisite for creating a user that has a Partner Community license?
- A. The Enable as Partner'' action must be present on the User page layout.
- B. Select ''Enable as Partner'' in the Experience Workspace.
- C. The ''Enable as Partner'' action must be present on the Account page layout.
- D. Ensure that the partner user has the '' Enabled as partner'' permission set.
Answer: C
NEW QUESTION 85
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- B. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
- C. Save the flow with the "System Context Without Sharing-Access All Data" option.
- D. Assign a single screen to multi-step flow and give the guest user access via page layout.
Answer: D
NEW QUESTION 86
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN overwrites LDS defaults.
- B. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
Answer: D
NEW QUESTION 87
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?
- A. Customer Account Portal
- B. Partner Central
- C. Customer Service
- D. Help Center
Answer: D
NEW QUESTION 88
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
- A. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
- B. Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.
- C. Create a single digital experience for B2C customers, B2B customers, and employees.
- D. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
Answer: C
NEW QUESTION 89
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?
- A. Keep existing topics and reassign articles to newly created topics.
- B. Mark old topics as Inactive and assign articles to the new active topics.
- C. Merge similar topics in Content Management.
- D. Delete existing topics and assign articles to newly created topics.
Answer: C
NEW QUESTION 90
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?
- A. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
- B. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
- C. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
- D. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
Answer: B
NEW QUESTION 91
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
- A. By using Profile criteria and selecting the Service profile
- B. By using Domain criteria and creating custom domains for each department or role to access the portal
- C. By using Location criteria and specifying which IP address applies to each department and domain
- D. By using User criteria and selecting appropriate user fields on CRM objects
Answer: D
NEW QUESTION 92
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product.
The
functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- B. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
- C. Save the flow with the "System Context Without Sharing-Access All Data" option.
- D. Assign a single screen to multi-step flow and give the guest user access via page layout.
Answer: D
NEW QUESTION 93
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?
- A. Salesforce Accelerator Catalog
- B. Salesforce Accelerator Directory
- C. Salesforce Connect
- D. Salesforce AppExchange
Answer: A
NEW QUESTION 94
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
- A. Enable Topic Hierarchy and create at least one topic with two subtopics.
- B. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
- C. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
- D. Create at least one topic along with its subtopic.
Answer: B
NEW QUESTION 95
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A. The user trying to merge the accounts does not have the Merge Portal Roles permission.
- B. The user trying to merge the accounts does not have the System Administrator profile.
- C. Accounts with active Experience Cloud users cannot be merged with another account.
- D. Accounts used in an External Account Hierarchy cannot be merged with another account.
Answer: D
NEW QUESTION 96
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Experience-Cloud-Consultant Exam Questions (Updated 2022) 100% Real Question Answers: https://drive.google.com/open?id=136jwEIcr2oH55QExamI4pMjXCLFtVhpD
