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NEW QUESTION 49
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?
- A. Program Enrollment dashboard
- B. Application Tabular report
- C. Education History dashboard
- D. Opportunity Funnel report
Answer: B
NEW QUESTION 50
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
- A. Digital Engagement Messaging
- B. Custom automation with an email alert
- C. Salesforce Mass Email
- D. Marketing Cloud
Answer: D
NEW QUESTION 51
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
- A. Elevate
- B. Nonprofit Success Pack
- C. Gift Entry Manager
- D. Giving Pages
Answer: A
NEW QUESTION 52
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Nonprofit Success Pack
- B. Insights Platform Data Integrity
- C. Tableau CRM
- D. Einstein Prediction Builder
Answer: A
NEW QUESTION 53
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
- A. Salesforce Inbox
- B. Einstein Activity Capture
- C. Gmail Integration
- D. Custom automation
Answer: B
NEW QUESTION 54
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
- A. Early Alerts
- B. Advising Pools
- C. Email to Case
- D. Success Teams
Answer: A
NEW QUESTION 55
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
- A. Advising Pools
- B. Account
- C. Relationships
- D. Case
Answer: D
NEW QUESTION 56
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
- A. Opportunity
- B. Affiliation
- C. Program Plan
- D. Campaign
Answer: B
NEW QUESTION 57
The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which two components should the consultant recommend to meet their needs?
Choose 2 answers
- A. Pathways
- B. Success Plans
- C. Plan Requirements
- D. Path
Answer: A,B
NEW QUESTION 58
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Household Account
- B. Person Account
- C. Standard Account
- D. Administrative Account
Answer: D
NEW QUESTION 59
A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers
- A. Admissions Connect
- B. Interaction Studio
- C. Digital Engagement
- D. Third-party form builder app
Answer: A,D
NEW QUESTION 60
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Live Chat
- B. Bots
- C. Queues
- D. Knowledge
Answer: A,B
NEW QUESTION 61
A school district wants a free platform to instruct students on data visualization.
Which solution should the consultant recommend?
- A. Student Success Hub
- B. Tableau CRM
- C. Trailhead
- D. Tableau Public
Answer: D
NEW QUESTION 62
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
- A. Configure Relationships to track alumni connections.
- B. Install Insights Platform to understand alumni data.
- C. Use Grants Management to track alumni scholarships.
- D. Leverage a third-party app to support event management.
Answer: A,B
NEW QUESTION 63
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
- B. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- C. Create a custom picklist value for Alumni Chapter on the Affiliation object.
- D. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
Answer: A,B
NEW QUESTION 64
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
- A. Install EDA into one of the production environments.
- B. Document solution requirements from the groups involved.
- C. Create a new Salesforce org using EDA as the foundation.
- D. Submit a Salesforce Support case to merge orgs.
Answer: A,D
NEW QUESTION 65
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Education Data Architecture requires a Community license.
- B. Unlimited Edition requires a full Salesforce license.
- C. The business user case requires a Lighting Platform Plus license.
- D. The business user case requires a full Salesforce license.
Answer: D
NEW QUESTION 66
A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?
- A. Pardot Engagement Studio
- B. Interaction Studio
- C. Einstein Bots
- D. Experience Cloud
Answer: D
NEW QUESTION 67
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