Exam Code: Plat-Admn-201
Exam Name: Salesforce Certified Platform Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Certified Administrator

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Last Updated: Oct 26, 2026

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Salesforce Plat-Admn-201 Exam Syllabus Topics:

Topic	Details
Topic 1	Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.
Topic 2	Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
Topic 3	Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
Topic 4	Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
Topic 5	Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.
Topic 6	Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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Salesforce Certified Platform Administrator Sample Questions:

Question #1

A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?

A. Manual Import
B. Data Import Wizard
C. Dataloader.io
D. Data Loader

Reveal Solution Discussion 0

Correct Answer: B 🗳️