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Updated: Jul 17, 2026
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MB-920 Practice Test Helps You Ace Your Microsoft Certified
Microsoft has launched the “Certified” program for its MB-920 practice test to help people get their career started. This program provides people with an opportunity to get into one of the best colleges and universities in the world, even if they do not have any background in business or management. It also helps them gain experience that may eventually lead to a job in a similar field.
The Microsoft Dynamics 365 Fundamentals Customer Engagement Applications test is a very difficult exam, but it can be passed by anyone if they take the right steps in preparing for it. These MB-920 practice test are designed so that students can easily get through them without having any problems.
This is a complete package for Microsoft Dynamics 365 Fundamentals certification exam preparation, which contains a series of online courses and an interactive practice test. Microsoft MB-920 Dumps are very effective and will help you pass the test in the first try. It is a perfect fit for anyone who wants to pass Microsoft Dynamics 365 Fundamentals certification because it covers all the required areas to pass Microsoft Dynamics 365 Fundamentals exam with ease.
Microsoft MB-920 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Supply Chain Management (25-30%) | |
| Identify core capabilities | - describe use cases and Supply Chain Management capabilities - describe available Supply Chain Management modules - describe options for integrating Supply Chain Management with other apps and technologies |
| Describe product management capabilities | - describe products and release products - describe product masters - describe product variants |
| Describe purchase and sales capabilities | - describe the process for creating vendors and purchase orders - describe the process for creating customers and sales orders - describe trade agreements and contracts - describe picking, packing, and reserving stock |
| Describe manufacturing strategies | - describe lean, discrete, and process manufacturing - describe bills of materials (BOMs), routes, and operations as they relate to production orders - describe master planning |
| Describe inventory and warehousing capabilities | - describe inventory journals - describe stock breakdowns - describe on-hand lists - describe warehouse components including locations |
Describe Dynamics Finance (25-30%) | |
| Describe Dynamics 365 Finance core capabilities | - describe use cases for legal entities - describe how Dynamics 365 Finance handles regional tax reporting requirements - describe accounting concepts - describe journaling concept |
| Describe general ledgers | - describe charts of accounts including main accounts, balance sheets, and income statements - describe financial dimensions and dimension set concepts - describe periodic financial processes |
| Describe accounts payables and accounts receivables | - describe core accounts payable components including vendors, purchase orders, and vendor invoices - describe vendor payments and settlements including three-way matching concepts - describe core accounts receivable components including customers, customer invoices, and free text invoices - describe credit and collection processes |
| Describe expense management, fixed asset management and budgeting | - describe cash and bank management concepts - describe expense management capabilities - describe fixed asset management capabilities - describe budgeting capabilities |
Describe Dynamics 365 Commerce (5-10%) | |
| Describe Dynamics 365 Dynamics 365 Commerce capabilities | - describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS) - describe channel management concepts - describe Distributed Order Management (DOM) - describe product assortments |
| Describe product management capabilities | - describe customer loyalty concepts - describe how Dynamics 365 Commerce helps create personalized customer experiences and provide product recommendations - describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management |
Describe Dynamics 365 Human Resources (10-15%) | |
| Describe core capabilities | - describe workers and positions - describe compensation and benefits capabilities - describe compliance features - describe performance management capabilities |
| Describe personnel management capabilities | - describe self-service capabilities - describe leave and absence capabilities - describe employee training and certification features - identify integration options between Dynamics 365 Human Resources and LinkedIn |
Describe Project Operations (5-10%) | |
| Identify Project Operations capabilities | - describe project-based services and project types - describe project sales capabilities - describe project contract capabilities - describe project pricing capabilities - describe the project lifecycle including project invoicing and revenue recognition |
| Describe project planning and execution capabilities | - describe project planning, execution, and analysis capabilities - describe work breakdown structures - identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts - describe project team management capabilities including allocation methods, resource scheduling, and skills - describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management - describe project cost tracking capabilities including time and expense costs |
Describe shared features (10-15%) | |
| Describe reporting capabilities | - describe built-in reporting capabilities including workspaces - describe options for working with Finance data from within Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
How to Succeed in Microsoft MB-920 Exam
If you want to pass your test in less time, you need to focus on these three areas: preparation, practice, and review. Our Microsoft MB-920 Dumps are the best and the most trusted way to prepare for your Microsoft Dynamics 365 Fundamentals exam. It will help you to understand the exam better and score well in the real exam. You must be able to do all three at once in order to maximize your chances of getting a good score on your exam.
Study: To pass the test, you need to know how to use Microsoft products. And if you don't already use them, you're going to need to learn how. You should at least know enough about them to be able to answer questions about them on the test.
Practice: If you want your hands-on experience to translate into an official certification, you need to practice using Windows 10, Office 2016 and other Microsoft products until they're second nature. This means writing training materials and quizzes that simulate the kind of situations that will appear on the test.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920
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