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Updated: Sep 04, 2026

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Avaya 72401X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Meetings Server Support Certified Exam
Exam Number:72401X
Related Certifications:Avaya Certified Support Specialist (ACSS - 7241)
Real Exam Qty:62
Available Languages:English
Exam Duration:105 minutes
Passing Score:67%
Exam Format:Multiple choice
Exam Way:Proctored exam (online or test center)
Pre Condition:None formally required (recommended familiarity with Avaya Aura and collaboration systems)

Avaya 72401X Exam Syllabus Topics:

SectionObjectives
Avaya Meetings Server Architecture- System Architecture Design
  • 1. Media handling and conferencing flow
    • 2. Scalability and high availability concepts
      - Core Components Overview
      • 1. Integration with Avaya collaboration systems
        • 2. Server roles and deployment models
          System Administration and Maintenance- Monitoring and Troubleshooting
          • 1. Log analysis and diagnostics tools
            • 2. Performance monitoring
              - System Maintenance
              • 1. Backup and restore procedures
                • 2. Software upgrades and patching
                  Installation and Configuration- System Configuration
                  • 1. Admin console configuration
                    • 2. User and service provisioning
                      - Deployment Procedures
                      • 1. Network and system prerequisites
                        • 2. Initial system setup
                          Security and Access Control- System Security
                          • 1. Encryption and secure communications
                            • 2. Certificate management
                              - Authentication and Authorization
                              • 1. Integration with directory services
                                • 2. User access control

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