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Updated: Sep 13, 2026
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Salesforce NP-Con-102 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant (NPC) |
| Exam Number: | NP-Con-102 |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Price: | $200 USD |
| Exam Format: | Scenario-based questions, Multiple-choice |
| Exam Duration: | 105 minutes |
| Passing Score: | 64% |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Consultant |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Nonprofit Cloud Implementation Courses Salesforce Trailhead - Nonprofit Cloud Consultant Prep |
| Exam Registration: | Webassessor Salesforce Certification Registration |
| Sample Questions: | Salesforce NP-Con-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Active Salesforce Certified Administrator credential |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/nonprofitcloudconsultant |
Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Recommend use of industry common features - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 2: Integration and Data Management | 15% | - Plan data migration and governance - Select data and integration tools - Manage duplicates and data quality |
| Topic 3: Implementation Strategies | 18% | - Define testing and deployment strategies - Manage consulting engagement lifecycle - Apply governance and change management |
| Topic 4: Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Topic 5: Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Enable features and manage permissions - Set up program and case management |
| Topic 6: Nonprofit Cloud Feature Configuration | 35% | - Configure program management and outcomes - Configure fundraising management - Configure grantmaking functionality |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?
- A. The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
- B. A change in the project schedule will not impact the business value, but a change in the project cost will.
- C. Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.
Correct Answer: A 🗳️
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Which Nonprofit Cloud feature can a consultant use to create rollups to display donor giving history?
- A. Business Rules Engine
- B. Declarative Lookup Rollup Summaries
- C. Donor Giving Summary and Data Processing Engine
Correct Answer: C 🗳️
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A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?
- A. Change the profile for all users except the specific admin to something different than system admin.
- B. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- C. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
- D. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
Correct Answer: B 🗳️
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A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?
- A. Form Review
- B. Form Overview
- C. Batch Assign Reviews
Correct Answer: A 🗳️
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A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
- A. Ensure the Program Management Module is already installed.
- B. Compare usage of roll-up summary fields to limits.
- C. Apply for license donation for Volunteers for Salesforce.
- D. Check that the nonprofit has the most recent NPSP release.
Correct Answer: B 🗳️
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