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Updated: Jun 07, 2026
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Salesforce Certified Slack Consultant Sample Questions:
1. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?
A) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
B) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
C) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info
D) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
2. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
A) Multi-workspace public channel
B) Org-wide default channel, optional
C) Org-wide default channel, required
D) Org-wide channel, required
3. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?
A) Create custom profile fields "Department" and "Manager" so members can update them manually.
B) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
C) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.
D) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
4. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?
A) Host three sessions at various times of the week prior to the March 1st launch.
B) Host three sessions to accommodate various time zones throughout the week of March 1st.
C) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
D) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
5. Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
A) The client's use of Block Kit
B) The client's Data Loss Prevention (DLP) partner
C) The client's eDiscovery app
D) The client's Policies & Settings
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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