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Updated: Oct 30, 2026
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Salesforce Slack-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Consultant |
| Exam Number: | Slack-Con-201 |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Price: | $200 USD |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Consultant |
| Available Languages: | English |
| Passing Score: | 67% |
| Recommended Training: | Prepare for Your Slack Consultant Credential |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Slack-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No required prerequisites; recommended experience with Slack implementation, administration, and business consulting |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/slack-consultant |
Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 10% | - Assess organizational readiness - Gather and analyze client requirements - Communicate Slack value proposition |
| Topic 2: Policies and Settings | 22% | - Security and compliance configurations - Slack Connect and app approval settings - Analytics and dashboard usage - Identity and access management |
| Topic 3: Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Topic 4: Delivery and Migration | 17% | - Understand implementation best practices - Plan and execute migration from other platforms - Define roles and responsibilities |
| Topic 5: Learning and Enablement | 18% | - Create learning materials and resources - Plan and execute rollout strategies - Design training programs for users and admins - Support adoption and troubleshoot issues |
| Topic 6: Channel Strategy | 10% | - Apply use cases and best practices - Channel naming conventions and structure - Design channels for collaboration and workflows |
Salesforce Certified Slack Consultant Sample Questions:
Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?
- A. Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
- B. A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
- C. A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info
- D. A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
Correct Answer: C 🗳️
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Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
- A. Multi-workspace public channel
- B. Org-wide default channel, optional
- C. Org-wide default channel, required
- D. Org-wide channel, required
Correct Answer: C 🗳️
RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?
- A. Create custom profile fields "Department" and "Manager" so members can update them manually.
- B. Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
- C. Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.
- D. Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
Correct Answer: B 🗳️
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Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?
- A. Host three sessions at various times of the week prior to the March 1st launch.
- B. Host three sessions to accommodate various time zones throughout the week of March 1st.
- C. Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
- D. Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
Correct Answer: B 🗳️
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Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
- A. The client's use of Block Kit
- B. The client's Data Loss Prevention (DLP) partner
- C. The client's eDiscovery app
- D. The client's Policies & Settings
Correct Answer: D 🗳️
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